Concierge service provides you with a single point of contact for enrollments, customer service, and claims
Prompt, consistent, and accurate claims processing from our internal claims administrators
Customized enrollment dates that fit your school requirements
I would like to write a short thank you for Erin Caswell. I conducted a review of the different insurance carriers in the summer of 2014 to ensure we were getting the best package for the price, but one factor that held strong for me to prefer your company was Erin Caswell. She answers her phone. That fact alone has been such a joy in working with your company. Additionally, she is always open to my many questions and concerns, she assists me with student claims that are pending – regardless of her official job description, she ensures that not only do I have the contact for the department involved in my issue – but helps to ensure that I get the resolution needed. I just wanted to let you know what a joy it is to work with her and how much I value being her customer.
I really enjoy working with the LewerMark team. Since 2011, I have dealt with mostly the same staff and they all provide a professional and friendly service to our institution. Being able to connect in person with our account manager to discuss needs and questions is so valuable to make our relationship more efficient and for planning purposes. The personalized website is a valuable information tool for our staff and students.
Can you imagine saying that you love an insurance company? I can and I do. LewerMark has enabled Loyola to get out of the insurance business. They respond to requests quickly, including after hours. Whether you need insurance for incoming or outbound students, LewerMark provides the policies and services needed to support your international education efforts.
We LOVE LewerMark Student Insurance here at Graceland University! The integrity, quality of customer service and the ability to cater to our student needs is outstanding. The personal approach, the webpage resources and the campus orientation of insurance all contribute to our students’ well-being.
LewerMark has allowed us to streamline our international student medical insurance coverage in an effective and efficient way. They respect our students as individuals and take a flexible approach which provides the most comprehensive coverage for each specific situation. LewerMark advocates for students and their health needs when necessary, and are constantly looking for solutions when faced with complex scenarios; they really are here to help.
Avila University has partnered with LewerMark for many years to provide comprehensive medical insurance for our international students. The staff is easy to reach and is very responsive. Our customized website is very "user-friendly" and shows students how to manage their own needs for insurance cards, claims, and questions about the insurance program.
LewerMark provides a personal experience and a great service. When one of our students lost luggage while on a study abroad program in Brazil, Erin Caswell, Student Insurance Director, was very quick to reply to my request for more information and made sure we had the appropriate information and paperwork to process the claim. This personal touch is exactly what we were looking for when we were selecting our provider. Although we are not a very big school, our requests and concerns are taken seriously. Whenever we have questions, the LewerMark staff, Erin Caswell, the Student Insurance Director, or Jeff Burkett, the Director of Billing and Enrollment are there to assist us.